Experience Luxurious Comfort at The Westin Boston Seaport District in Massachusetts

The Westin Boston Seaport District

425 Summer Street, Near Boston Convention and Exhibition Center, Boston, MA 02210, United States

Rating

4.3

GreenLeader

2024

Price Level

$$$$

Rooms

793

Pets

Yes

Nov

The Westin Boston Seaport District, Boston

The Westin Boston Seaport District

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Overall

Excellent

4.3

1107 reviews

1391

1156

452

159

107

Customers Review

Cleanliness 4.5

Comfort 4.5

Neighborhood 4.4

Amenities 4.2

Condition 4.5

Recomendation 83.2%

“The best hotel experience my wife and I have ever had. Extended our stay twice during the week because we did not want to leave. So accommodating. Excellent staff. Excellent amenities and the room was great. We will stay here every time we are in Boston.”

— Jimmy Con

“It's empty and only students are there”

— Scott Calkins

Customers review

Overall Excellent, 4.3

Cleanliness 4.5

Comfort 4.5

Neighborhood 4.4

Amenities 4.2

Condition 4.5

Recomendation 83.2%

Angelo Takos

Jan 29, 2023

Stayed here because of its proximity to the Convention Center. Didn't know they actually had a bridge and that I didn't have to step foot outside. From check in to check out, all staff were warm and friendly. Got a very nice room with a view of the convention center, clean and comfortable. Check in person, did not get his name, had a British or Australian accent was super nice and helpful, wish I got his name, but he was great. Tried food at the pub, bar and breakfast restaurant. All food was tasty and fresh and the breakfast buffet was more than adequate. Got a voucher for breakfast, which I was not expecting, nice surprise . All wait staff were very pleasant and attentive, especially James in the pub. All in all a very pleasant experience and I would defiantly stay here again when I return for future conventions. If I had to list one negative it is that I needed to get water and they have a filtered water machine and Ice machine down the hall, but I did not see a pitcher in my room, just plastic cups. But I'm nitpicking now. Great place to stay and very reasonably priced

qlv assoc

Dec 03, 2022

The hotel is very nice design, looked spacious. Location is a little bit set back but within a short distance of walking from Seaport water front District. For visitors arriving from Logan Airport, the airport shuttle bus SL1 station at the World Trade Center Boston is a short walking distance away. The 1 bed-room floor-plan is well designed with additional table and chair, there is a small arm chair. Bathroom jet shower head is good, decent strong stream for water massage. There is a small fridge and coffee bar for guest.

Victor “Ghost” Coles

Sep 03, 2022

I'll take more pictures but this hotel is nice! The room is nice, smells good! The bed is super comfortable! The view from my room I cab see the water! I would stay here again! It has a comedy club, nice restaurant, a common area! Customer service is on point & a parking garage!

Min Min

Aug 15, 2022

As much as we paid to stay here, we were beyond disappointed at the level of service that we received. For a 4 star hotel, we would hope to be treated like paying guests. Wrong, we were treated as though we were lucky to have been able to stay there as if we didn’t just shell out thousands for the 4 nights. Every front desk person that we dealt with were unpleasant. Especially, the lady with the short hair..I don’t expect anyone to jump up and down when I walk up to your desk but a nice greeting would be sufficient.. Asked for a crib which never showed and our room was only visited one time by housekeeper throughout our 5 days/4 nights stay. 2 stars is for the sweet wait staff during breakfast.

Hampus Engstroem

Aug 10, 2022

I really enjoyed this hotel! The foyer was super nice and stocked with bars, a shop, a starbucks and a breakfast space. It had several big conference rooms that served the purpose for our meeting, and the lunch they served for us was always tasty! The rooms were very standard though. Like always there was an old carpet on the floor, and the bathroom had a shower curtain instead of glass, etc. Not bad, just basic. I will say that the bed was extremely comfortable though! Overall the hotel was really good, just needed some updating in the rooms for it to really become that 5-star experience.

Robert Proner

Dec 14, 2021

Perfect hotel for a short-term business trip. Very professional staff, and the front desk staff were very accommodating. Very short distance from the airport makes travel convenient, but not much else in the immediate area. Super clean rooms

Jimmy Con

Nov 29, 2021

The best hotel experience my wife and I have ever had. Extended our stay twice during the week because we did not want to leave. So accommodating. Excellent staff. Excellent amenities and the room was great. We will stay here every time we are in Boston.

Pebbles Dunn

Nov 05, 2021

This was such a great stay. I was here for the Small Business Expo, so I had to exhibit with the business in which I am co founder. We got there super early but was able to check in 2 hrs later and was alerted by text. The room was comfortable and we slept very well. Tell the front desk manager Ed I said "Hello!" He was so nice, I will never forget him, my puppy loved him!

Andy H

Nov 04, 2021

This is a 3 star hotel with a 5 star price tag. Rooms are very small and basic in design. Hotel is clean on the surface but you can see evidence of cost cutting and wear throughout. Some staff are exceptional while others can't be bothered. Convenient to the conference center which is the only reason why I'd stay here.

Hannah Hayes

Oct 19, 2021

Great hotel & conveniently located in the Seaport District. Hotel staff was super nice & accommodated us when we got there early and let us check in early too. Very nice lobby area with a bar. Rooms were nice & clean and had incredible views of Boston. Will definitely stay here again whenever we come back to Boston!

Dan

Mar 08, 2021

Great Hotel, couldn't see the water front too well from my room (I uploaded a pic) so if that is important to you make it know so you get on the correct side.

Ed Panzella

Feb 06, 2021

Great hotel in the seaport area. Walk to restaurants. Indoor pool and large gym. Connected to the convention center

Ralph W

Jan 02, 2021

The hotel is a very nice, stayed for three nights. The food served at the convention was excellent. I walked everywhere during my free time. I stayed an extra night at my own cost and it was quite pricey during October 2019.

Scott Calkins

Sep 13, 2020

It's empty and only students are there

Nicholas Pavlinsky

Sep 12, 2020

My visit started very atypical. I took over a room from someone who booked it for 3 days. Staff told me they could not clean the room or change the sheets when I took it over. It took me suggesting them give me a fresh room for them to get me a clean bed. Why did I have to be the one to find this solution? On top of this I paid for thier premium internet service, and the internet was unusable for my entire stay. I informed the staff on my first night, who referred me to thier offshore tech support line. Who I talked to 2-3 times a day for my entire stay. They never got the internet working. I ended up leaving the hotel on my third day and booking a stay at a different hotel. I am giving 2 stars instead of 1 because the concierge service was good about getting me the other things I request for the days I was there. I would avoid this hotel in the future.

AngelLovesAngie

Wicked Good Hotel and Staff

I visited the Westin Boston Waterfront for only a couple of days, but my stay was amazing. The staff at check-in was so friendly and accomodating. The food for my business meetings was beyond great...

coyotebanjo

Solid good, pricey as hell, friendly supportive staff, ambient music intrusive

Solid good, pricey as hell (but that is typical of Boston), friendly supportive staff, ambient music intrusive. I'm Boston-born and -bred, though the Seaport district is transformed beyond all...

Mish_the_Fish

The peoplewere so awesome!

Great service - and I am comparing this place to other Westins, Marriotts and Renaissance hotels (not Fairfields or Courtyards or similar which generally have lower costs and lower levels of...

setha166

Perfect all around say

Enjoyed an overnight stay here. Everything was spot-on. Comfortable bed; clean, quiet room. Extremely friendly and helpful staff, particularly in the restaurant where we enjoyed a great breakfast...

Steve W

Non existent late checkout benefit

We routinely stay at this hotel 2-3 times a year and have done so for at least the last 5 years. During EVERY stay we have requested a late checkout time. Our simple request has been denied every...

Joycetraveller

Centrally located busy hotel

This hotel Is next to convention center attached to Mj OConnorâs and a comedy club. The first room we were given was dirty, sock on floor hairs in bathroom. Hotel moved us at once however...

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