This club resort is perched on a hill, in the traditional sector of San Luis. Surrounded by natural beauty and the homes of the native inhabitants, the resort affords visitors a truly unique experience. The centre of San Luis, with its restaurants, bars and nightlife opportunities, is just 4 km away. The beach is just 200 metres from the hotel. Guests will find themselves within 2 km of Morgan's Cave and the natural lagoon. This hotel comprises beautifully-designed guest rooms, which are spread throughout traditional-style cottages, beautifully respecting the splendour of the area. The resort comprises superb facilities, which are sure to exceed all expectations. The resort comprises a children's playground, as well as a bar, disco and a restaurant. This resort affords visitors a taste of tropical living, immersed in unprecedented style and comfort.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“I know, sometimes make arrangements when a hotel is full is very difficult, but you have the possibilities to help a family by receiving luggages, provide at least a meal, such as breakfast, especially when they got at your premises at 5:00 am in the morning... look that is customer service, and it won’t make you poor or rich... but the fact that you held my family in the lobby waiting for a stupid bracelet, and didn’t even offer a breakfast as complementary, while they were waiting believing that the bracelet would save their space on the hotel. I hate when hotels around the world don’t have good customer service not knowing that you guys live because of reservations. The less we deserve is a minimum solution and good treatment and make us happy in our trips. I don’t see how to recommend this hotel because of its limitations to treat its clients is not comparable with the amount of rooms and customers they have. As mention before, something extra, a surprise, a good solution to make people happy do not make you poor or rich just memorable.”
— Felipe Berbeo
“Un hotel que de all inclusive no tiene nada. Nos íbamos a quedar una semana y nos fuimos a los 3 días, y lo más lindo es que no querían devolver el dinero. Después de reclamar nos lo dieron. La comida es poca y de mala calidad, siempre la misma. Los snacks siempre palomitas, los tragos puro hielo. Te prometen servicios y después te los quieren cobrar aparte como los deportes náuticos no motorizados. El personal no es para nada amable, y menos luego de que manifestamos que nos queríamos ir. Nos hicieron ir al hotel del centro para buscar nuestra plata, nos tuvieron esperando más de 2 horas y nos decían que debía venir un mensajero con el dinero. Dado la larga espera, reclame y oh casualidad aparece el dinero (nunca llegó ningún mensajero) nos hicieron perder tiempo siendo que eran nuestros últimos días en la isla, una falta de respeto total.”
— Jesica Correa
Customers review
Overall Good, 3.5
Location 3.7
Cleanliness 3.6
Comfort 3.4
Neighborhood 3.6
Amenities 4.5
Condition 3.4
Recomendation 80.9%
Thiago Castello Branco
Feb 05, 2021
1
Possivelmente o pior hotel q já estive. Atendimento muito lento. Parece q falta funcionários, mas não. No check in havia apenas uma pessoa, sendo q 2 voos haviam chegado. Filas de pessoas e malas pela recepção. Os restaurantes servem comida insossa.Deixam a comida acabar para repor, aí formam-se filas enormes. É um deus nos acuda.Quartos escuros. A porta do chuveiro não fechava e molhava todo o banheiro. Solicitei toalhas p tomar banho às 10:30 da manhã; só chegaram depois de 16:00. Estava com duas crianças e me venderam um passeio no qual ao chegar no local me disseram q as crianças não poderiam ir.Um menino passou mal na recepção e teve diarreia; pois demoraram mais de 40 minutos para limpar mesmo tendo sido avisados. Isso sem contar q é longe de tudo e totalmente desaconselhável para idosos e crianças de colo por causa das inúmeras escadas.Enfim, passe longe.
Artur Ito
Feb 05, 2021
4
Piscina principal ampla com bar e restaurante ao lado.Ambiente casual e sossegado. Colaboradores simpáticos e atenciosos. Praia privativa a 15 minutos caminhando. Ao lado de uma das atrações da ilha - Rocky Cay. Transporte gratuito para o outro hotel do grupo no centro.
Lucas Montanari
Feb 05, 2021
1
Péssimo. Atendimento péssimo, pessoas grosseiras, quartos sujos, música alta durante a noite.... Pior experiência que já tive com um hotel.
Ademilde Seno
Feb 05, 2021
4
Hotel confortável, funcionários atenciosos, várias piscinas. Suporte ótimo na praia. Não gostei da forma como administram as refeições. Como o hotel é muito grande e tem muita escada o ideal é abrir os restaurantes para todos se sentirem a vontade de ir onde quiserem, justamente porque a locomoção é através de centenas de escadas.
Emanuel Barreto Rios
Feb 05, 2021
3
Hotel tem uma boa infraestrutura, Campo e Centro, tem transporte para a praia Johny Cay e para o Centro, tem 3 bons restaurantes, Los Corales, Las Palmas e Trattoria, sendo os dois últimos sob reserva, três piscinas, lanches entre as refeições e apoio para os passeios. Precisa melhorar a água quente, que por vezes Falta, detalhes de iluminação nos quartos e aparador para artigos de higiene dentro do box.
Jesica Correa
Jan 29, 2021
1
Un hotel que de all inclusive no tiene nada. Nos íbamos a quedar una semana y nos fuimos a los 3 días, y lo más lindo es que no querían devolver el dinero. Después de reclamar nos lo dieron. La comida es poca y de mala calidad, siempre la misma. Los snacks siempre palomitas, los tragos puro hielo. Te prometen servicios y después te los quieren cobrar aparte como los deportes náuticos no motorizados. El personal no es para nada amable, y menos luego de que manifestamos que nos queríamos ir. Nos hicieron ir al hotel del centro para buscar nuestra plata, nos tuvieron esperando más de 2 horas y nos decían que debía venir un mensajero con el dinero. Dado la larga espera, reclame y oh casualidad aparece el dinero (nunca llegó ningún mensajero) nos hicieron perder tiempo siendo que eran nuestros últimos días en la isla, una falta de respeto total.
Dja Nog
Feb 05, 2020
2
Sem bar.sem comida, lanche
Elisandra Dariva
Feb 05, 2020
1
Péssimo! FUNCIONÁRIO mal educados! Estava almoçando no restaurante de piscina e queriam que eu saísse por estar com a parte de cima do biquíni e de saia longo! Falaram que minha roupa não era adequada sendo que todas as mulheres estavam como eu! Fora que a comida e ruim e as acomodações meu Deus! Banheiro volta cheiro de esgoto e nem tampa para o vaso tem para minimizar, tudo muito mal conservado! Abaixo a foto mostra a roupa inadequada para a área da piscina rsrsrs
Fabio Pucci
Feb 05, 2020
5
Bom humor no hotel inteiro! Boa alimentação, piscinas, facilidades para chegar ao centro e a praia oferecido pelo hotel.
Analía Tacuaratí
Feb 05, 2020
5
El club de playa excelente. En cuanto al hotel muy buen servicio.
Juan Martinez
Feb 05, 2020
5
Excelente servicio, muy buena ubicación, amplia zona verde, buenas piscinas y en general un ambiente muy agradable para descansar y realizar todo tipo de actividades recreativas.
Jose Miguel Soto Barrero
Feb 05, 2020
4
Un sitio muy bonito tranquilo y acogedor excelente servicio, comida para todos los gustos..... Bufete . Tienen transporte para llevarte a playa privada
Edward Guerrero
Feb 05, 2020
5
Buena experiencia de viaje! Las habitaciones tienen buena vista al mar. Alejado del centro, lo que permite desconectarse y descansar. El servicio de transporte al centro y a la playa es una muy buena opción para programarse en tiempos. Las instalaciones y el servicio están muy bien! La piscina está en excelentes condiciones. Tan sólo tuvimos un incidente con el transporte al aeropuerto, donde el hotel pudo colaborar un poco más. Sin embargo, regresaría sin dudar.
Jorge Femenía
Feb 05, 2020
5
La amplitud y magnificencia de sus vistas a la Bahía Cocoplum, excursiones al hoyo soplador, cueva de Morgan, salto de Morgan, y otras de snorkel, buceo y club de Playa para caminar hasta Rocky Cay y Nicodemo, ver el Jardín Botánico de San Andrés, Parque Manglares de Old Point y la excelente atención, show en vivo y buenos tragos me hicieron pasar inolvidables momentos.
Felipe Berbeo
Jul 07, 2019
1
I know, sometimes make arrangements when a hotel is full is very difficult, but you have the possibilities to help a family by receiving luggages, provide at least a meal, such as breakfast, especially when they got at your premises at 5:00 am in the morning... look that is customer service, and it won’t make you poor or rich... but the fact that you held my family in the lobby waiting for a stupid bracelet, and didn’t even offer a breakfast as complementary, while they were waiting believing that the bracelet would save their space on the hotel. I hate when hotels around the world don’t have good customer service not knowing that you guys live because of reservations. The less we deserve is a minimum solution and good treatment and make us happy in our trips. I don’t see how to recommend this hotel because of its limitations to treat its clients is not comparable with the amount of rooms and customers they have. As mention before, something extra, a surprise, a good solution to make people happy do not make you poor or rich just memorable.
Julian Sanchez
Mar 09, 2019
3
The place is very nice, but it's too far from the center of the city. Prepare to pay long taxi rides if you are planning on going out at night.
Julian Sanchez
Mar 09, 2019
3
The place is very nice, but it's too far from the center of the city. Prepare to pay long taxi rides if you are planning on going out at night.
Paola A. Castillo E.
Feb 05, 2019
3
El hotel tiene vistas espectaculares, las piscinas son lindas, las habitaciones un poco viejas pero con todas las comodidades necesarias y buena limpieza. El club de playa es espectacular, es privado, la playa es limpia y sin corales que lastiman los pies, en el sitio ofrecen cócteles y snack ilimitados. Las sillas y carpas también son gratuitas. Mi punto negativo es la comida, muy poca variedad en los desayunos y almuerzos, para poder acceder a los restaurantes temáticos de las noches, es necesario cumplir con el código de vestimenta del hotel, el cual me parece excesivo para un hotel de playa y mas en la isla de San Andrés, si los hombres no llevan pantalón largo no pueden entrar.
Elizabeth CASTAÑO MANRIQUE
Feb 05, 2019
5
Espectacular hermoso tranquilo campestre. Un servicio excelente. 2 piscinas geniales. La comida muy variada y deliciosa. Todo bien
Ricardo Velez
Feb 05, 2019
4
Nice hotel. Pros: beatiful place and arquitecture. Great and helpfull staff, good rooms.Cons: 20 min walk from the beach or you can take a 5 minute shuttle. Thin walls, really thin... You will get to know your neighbors. Food could improve, very basic menu
Edgar Lopez
Dec 12, 2018
3
Too many steps to go from the rooms to the dining areas and the lobby. Not suitable for elders or sedentary people. Would not recommend. The staff is friendly until you have a complaint, then they answer with an attitude. Left the key inside the room and informed at 8 am. By 7 they had not opened the door. We had three rooms, two of them were not housekeeper in 4 days.
Jolman Martinez
Nov 23, 2018
5
Very good service, attention and transportation to the beach club and the center of the island.
Sudarsana Reddy Vanga
Jun 03, 2018
2
NEGATIVE:
Food was too bad. All of us got sick.
Too few spots at the beach.
Not many activities included in "ALL INCLUSIVE" package.
Very very expensive beach shop to buy swimming gear.
Only few speaks English.
No free drinking water in the room. You have to go to a bar or restaurant to fetch.
Mini bar is expensive as everywhere.
POSITIVE:
Most of the staff is very very friendly and helpful.
Location is good.
Good rooms, well managed, great air conditioning and 24 hrs hot water.
Free bus connection to beach every 30 min.
Pools are well maintained except Dolphin pool. But the bar at the Dolphin pool is the best.
INFO / SUGGESTION:
Buy anything and everything in the city for at least 50% less.
Internet is slow, that is understandable.
Lots of mosquitos after sunset (be prepared!).
Beach is 10 min walk away if you miss bus.
Don't buy tours in advance.
Renting golfcart or motorcycle is also cheap in the city.
Beach activities are also cheap other than Sol Caribe Campo.
Diana Yucely Guevara Perez
Oct 14, 2017
4
It was a good experience. The people were nice and kind. The service was punctual and great! I recommend this place for a good time resting but be careful when you go on high season because the service can be a little bit slowly due to there are a lot of people.
Javier Fernando Vargas
Feb 05, 2017
2
It is no longer what used to be. If you get a room upstairs you are in an OK place, if you get one downstairs you are in hell. Rooms downstairs are better ventilated but are full of humidity and in some cases your room's floor keep full of water coming down from the bathroom in the upper floor. Nasty.To make things only worst, the check-in process takes extremely long, you miss half a day of pleasure in the beach while waiting to have a room assigned.I am giving two stars instead of one just because the food is OK, the place is peaceful and the night shows are great. Don't choose this hotel, go for other well-known hotels, and if you want better experience skip San Andres and go straight to Providencia.
JamesTP
Highly recommended concept + great location
4
This is a nice, all-inclusive hotel, centrally located on the island and with great facilities. We really recommend the concept of staying in an all-inclusive resort in San Andres, and although we...
504marlonc
Best place to stay with my boyfriend
5
Well located, surrounded with forest and with many places to have fun. Iâd recommend this accommodation to someone who travels in couple because you can have privacy to stay calm. The beach at the...
Alyssa M
Highly recommended!
4
We loved Sol Caribe Campo. We liked that it was located outside of town with a lot of green area surrounding. That and the fact that it had a private beach were the two selling points for us. When...
neilpM3206PO
Know what to expect and it's great
4
Realize you are on an island lost in time. American standard quality simply is not there. I wanted to give this place a 1 star at first. but in the end I nearly opted 5. In the end the food drove...
laceja19
Never Again!
1
We've vacationed on San Andres for over 16 years, many years multiple times but, it has declined in quality in every respect to the point we will never return.
The people have taken on a very...
