Very happy with the stay. The train station is nearby, and Marienplatz is an easy 15 minute walk away. The apartment was well presented, with a small kitchen. Unlike some other Adagio aparthotels, this one has a 24h reception, and the staff were very helpful. A bit pricey, but unfortunately that's the way it is in Munich these days.

We have been there for our visit to Munich,the staff at reception very helpful and polite,and the location is near the center and train station But they are clear short of staff the rooms is very dusty and not clean and the dishwasher old and the room very hot as they seems not cleaning the AC filter for long time

On arrival, I had to wait 90 minutes after the advertised check-in time for my room to become available. To access the room and avoid an even longer wait, I had to accept that the dishwasher was still running and would have to unload myself. The poor lass on reception had no visible support and was trying her best to deal with other disgruntled guests too who had also been forced to wait. On entering the room, it clearly hadn't been cleaned properly, just a cursory wipe down. There was a dirty plate that had been left in the microwave and no coffee pods in the room. There were also visible hairs in the bathroom. To top it all, in 30 degree + heat, the air-conditioning wasn't working. I was told that I couldn't change rooms until the next day at the earliest. I was given a fan for the room but this didn't help. When I went to change the room the next afternoon, there was a very rude guy working on reception who tried to persuade me to keep the room I had. He took a phone call while he was dealing with me and proceeded to deal with that customer's enquiry for 10 minutes before returning to me. I worked in customer relations for 16 years and one of the basics is to give priority to the person in front of you, take details of anyone who calls and then return their call at the earliest opportunity. Fortunately, the receptionist from the previous day appeared and managed to get me a room with functioning air-conditioning. I sent an email to the hotel manager outlining my issues the next morning but they didn't bother to reply. This hotel seemed very understaffed with no visible duty manager support. If there are staffing and maintenance issues, this should be addressed as a matter of urgency. Perhaps a review of check-in Check-out times needs to be undertaken so that guests are not unfairly made to wait for their rooms to be properly readied for their arrival. This was my first, and definitely very last stay in an Adagio Aparthotel and I will make every effort to dissuade any friends and family from ever using one.

I checked in on a really hot July day and had to change 3 rooms before I got a room with a functioning air-conditioning. Can't say the same for my colleague. He had to spend the very warm night in a room with a kapoot A/C. The staff (Jasmine) was very polite and apologetic. She salvaged the situation. Would have given a lower rating if not for her.

This is a hotel apartment with basis necessity. The hotel is within mins walk from the Munich Main station, and about 25 mins walk to the Old Town. For business people who wish to have a hotel near train station, with basic necessity, it is quite acceptable. However, do not expect much from the hotel. It provides some basic utensils, a Nespresso coffee machine, a 3-in-1 shower gel. They also serve free coffee at the dining area. Overall, for the price and quality of hotel, I will rate it at most a 3 stars (that’s why i didn’t even take any photos). We booked 3 rooms, and the aircon for 2 of the rooms was out-of-order (during hot summer). They managed to get a replacement room for us on that day, but the 2nd replacement room was given the next day.

The apartments have a small kitchen with 2 burners and fridge, which is great to cook yourself a meal. Be careful not to set off the fire alarm or they will charge you a hefty fee. The gym has all...

Service was very good. Reception was able to deal with every request very quickly. Room was ok and clean. It has covered all needs for person, who travels for business and travels alone. Hotel is...

My husband & I have just spent 5 nights at the Adagio Munich City. Overall it was a pleasant experience. We've stayed at Adagio hotels in other cities and they all have a good standard of cleanliness...

Hotel staff was nice and friendly. The hotel has a nice coffee machine and also table football in the lobby. Supermarkets really close. At the same time, it is important to take into account that...

Spacious. Lots of cabinets. Kitchen with stove, microwave, ref, dishwasher. Kitchen has a pot and a casserole, along with some plates, bowls, glasses, utensils. There is an Aldi close by (less than...

Was here for 5 nights with my wife and 2 kids. Hotel location is great since you can walk to the old city. Also there is an underground garage so you can park your car and just walk around. Staff is...